Frequently Asked Questions
WHAT PRICE RANGE SHOULD I EXPECT?
Our special order gowns start at $1,300 and are no more than $4,600. The average wedding dress in our shop is $1,500. We also keep a large selection of sale gowns on hand priced under $999.
DO I NEED TO MAKE AN APPOINTMENT?
We recommend appointments to guarantee the best possible shopping experience with the customer service that every bride deserves. Walk-ins will be accomodated if our schedule allows.
HOW FAR IN ADVANCE DO I NEED TO SCHEDULE MY APPOINTMENT?
Week day appointments are very easy to get into, a day or two in advance is all that’s needed. If you’re interested in a Saturday appointment, please give us two to three weeks notice to schedule.
CAN I COME IN AFTER HOURS OR ON SUNDAYS?
Absolutely. These appointments are referred to as “VIP” appointments and will cost a fee of $200.
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
Our seating area can comfortably sit 5 adult guests for Lux appointments on Saturdays and 8 adult guests on weekdays. If you have booked our “Chill Vibes” appointment, please limit your tribe to 3 adult guests. Please consider an adult only appointment for the sanity of the bride, and the saftey of your children.
HOW FAR IN ADVANCE DO I NEED TO PURCHASE MY GOWN?
We recommend 8-12 months prior to your wedding date. This is a very safe time frame. However, we can accommodate special orders weeks before your wedding date, but they will most likely include rush fees and limited options.
CAN I BRING CHAMPAGNE?
We legally serve champagne on tap to our Lux appointment guests, but any adult guests are welcome to bring their own!
HOW MUCH DO ALTERATIONS COST?
Alterations vary, but can cost anywhere from $300-$600 depending on what’s needed.
HOW FAR IN ADVANCE DO I NEED TO ALTER MY WEDDING GOWN?
Ten weeks.
DO YOU OFFER DISCOUNTS OR HAVE SALES?
We always have a sale rack of wedding gowns on hand for $1,500 and under. For even more savings, check out our Vault Here!
DO YOU CARRY PLUS SIZES?
We have a growing plus size section that includes samples ranging from size 20 to 26
DO YOU TAKE PAYMENTS?
We require payment in full to order a gown. Please ask us about our PayPal, Klarna, and layaway options.
WHAT SHOULD I BRING THE DAY OF MY APPOINTMENT?
Bring a strapless bra, and come feeling your best! If you have any jewelry or accessories you’re wearing on your special day, bring those as well.
CAN I GET A DRESS ON TIME?
Best selling styles are usually in stock. Can be sooner. We never turn a bride down for having a short turn around time. We have sold and altered a gown within two weeks in the past!